FR /EN Receptionist / Office assistant - mission of 6 months M/V/X

Description de l'entreprise

International company located in the city center of Brussels

Description de la fonction

* Ensure that the client experience of anyone visiting our office is of the

highest standard.

* Delivering high performance through client service excellence from arrival to exit.

* Act as a one stop shop for all clients and visitors to the building. Take ownership of requests and

coordinate all elements of the service.* General Maintenance: set up and breakdown of meeting rooms and

ensuring rooms are clean & tidy for the next meeting; ensuring reception area and lobby is tidy

and presentable.

* Catering Services/Special Events: Arrange catering and food orders for in-house client and staff

meetings. Liaising with caterers and suppliers for best options

* Conference Room & Audio facilities: Assist with the co-ordination of

video conference and conference call set up. Working with the OOA to liaise with the video

conference support team and local IT to ensure smooth running of all video conferences and teleconferences.

* Security: maintain office security by following procedures and controlling access via the reception desk.

Address security alarm issues that may occur

Co-ordinate visitor arrivals, administer and issue visitor access passes and update register.

* Acting as the key stakeholder in all areas connected with the ground floor, client areas, guest

offices and internal meeting rooms, taking ownership of tasks as they arise. Booking clients' taxis,

meeting room request and more when required.

* Assist Office Operations and back of office team in General Office administration.

* General administration duties as required.

* Any other reasonable tasks as directed by the Office Operations Manager.

Profil

* Experience of working in a professional and high standard services environment.

* Solution based approach to problem solving.

* Show excellent attention to detail.

* Proficient competence in Microsoft applications (word, excel, ppt.).

* Strong time management and organizational skills, ability to stay calm under pressure when

juggling multiple tasks.

* Flexible and can adapt to change in workflow requests.

* Foster good relationships with other members of the team and across the Firm.* Exceptional personal presentation.

* Articulate, pro-active and confident.

* Emotional resilience in dealing with guests and visitors.

* Discreet and diplomatic with a can-do attitude.

* Collaborate, guide and support other team members.

* Take initiatives and responsibility for their own work. * Fluency in English is a must, and fluency in Dutch and/or French

Compétences linguistiques

• Français (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
  • Lire : Expérimenté - (C1)
  • Parler : Expérimenté - (C1)

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